Privacy Policy

1. Privacy Commitment

This Privacy Policy explains how Spinko Casino collects, uses, stores and protects personal information when visitors browse the website, create an account, play casino games, contact support, use payments, complete verification or participate in promotions. The policy is intended to give players a clear view of how their data is handled across the casino service.

2. Information We Collect

Information may be provided directly by the player, generated through casino activity, collected from device interactions or received from trusted payment, verification and security partners.

• Identity and contact details, including legal name, date of birth, address, phone number and email address.
• Account details, including username, preferred currency, login records, communication preferences and security settings.
• Gameplay and promotion records, including wagers, wins, losses, sessions, free spins, bonus claims and loyalty activity.
• Payment information, including deposit attempts, withdrawal requests, transaction references, payment method type and balance history.
• Verification material, including identity documents, proof of address, payment ownership evidence and review decisions.
• Technical information, including IP address, device type, browser details, cookies, page events and fraud alerts.

3. How Information Is Used

Spinko Casino uses personal information to operate player accounts, provide games, process CAD transactions, verify age and identity, prevent fraud, apply responsible gambling tools, answer support requests, manage promotions, improve site performance and meet legal or regulatory duties.

4. Legal Grounds

Processing may be based on the player agreement, legal and compliance obligations, legitimate interests in security and service management, or consent where optional marketing, cookies or preference-based features require it.

5. Sharing Information

Spinko Casino does not sell player information. Data may be shared with selected service providers only when necessary to operate, secure or improve the casino platform.

6. Security and Retention

Protection measures include encrypted data transfer, access controls, internal procedures, monitoring, fraud screening and document handling safeguards. Records are kept only as long as needed for account operation, payment accounting, legal retention, fraud prevention, dispute handling, responsible gambling obligations or regulatory review.

7. Player Choices and Rights

• Request access to personal information connected with your account.
• Ask for inaccurate or outdated account details to be corrected.
• Request deletion where continued retention is not legally or operationally required.
• Object to selected processing or request restricted use where applicable.
• Withdraw optional marketing consent at any time.
• Request a portable copy of eligible account information.

8. Marketing Communications

Promotional emails, SMS messages or on-site offers may be sent where permitted and based on account preferences. Opting out of marketing does not stop essential notices about security, payments, verification, responsible gambling tools or policy updates.

9. Cookies and Similar Tools

Cookies and similar technologies help maintain sessions, remember preferences, secure account forms and measure performance. More details are available in the Cookie Policy.

10. Privacy Requests

Questions or data requests should be sent through Spinko Casino support. The casino may need to verify your identity before completing a privacy request, especially where account, payment or verification information is involved.